Challenges of Digital CommunicationTone, body language, facial gestures, and personality can be easily lost in written communication. Have you ever read an email or message and wondered: Are they mad? Do they care? Do they have any idea what I’m going through? How can they expect me to understand this? The reality is, life is only getting more digital, and our ability to lead is directly impacted by our ability to communicate both verbally AND in writing. So what can you do to ensure your written communications are working in your favour?
These four simple steps can massively improve your written communication and help you genuinely connect with your reader. Bonus Tip: Use the newbie test - if you were sending this to a brand new team member on their very first day, would they understand it, feel empowered by it, and be able to list exactly what you are asking of them? Let me know if you found this helpful!
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February 2021
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